Returns & Exchanges

At Bayu The Label, we want you to feel confident in your purchase. If your order isn't quite right, we offer returns and exchanges on all eligible items within 14 days of delivery.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still have all original tags and hygiene liners attached to be eligible for a return.

2

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

3

Package and Ship

Securely pack your items in the original packaging and use the prepaid shipping label provided in the portal to drop off your parcel at any authorized location.

4

Receive Refund

Once our team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing